Rose Flores Medlock, MLIS
Learning Experience Designer
Portland, OR, USA
Currently, I manage the Learning Strategy & Instructional Design team at a SaaS company headquartered in the Bay Area of California, where I have been pleased to put my generative AI skills to use by writing prompt engineering, using apps like ChatGPT (AutodeskGPT), Perplexity, and WellSaid. Previously, I contracted for a collection of tech and education companies based on both Coasts of the United States. At one former employer, I was a member of the training team, designing internal and external training materials from scoping to writing and illustrating in Storyline 360, Camtasia, and two LMSs. At another, I designed tutorials using HTML, HTML5, and CSS and built directly in an LMS. In all settings, I work closely with subject matter experts and stakeholders, often according to tight deadlines.
I’ve been a learning experience designer (LXD) since graduating from the University of Pittsburgh with a Master’s of Science degree in Library and Information Science. At the time, LXD was not a common discipline and Pitt offered a highly flexible program, allowing me the opportunity to combine an education in learning design with research and information systems.
I pursued a graduate degree after working as an editor in media and publishing. During that time, I managed newsrooms of staff writers and freelancers and helped to move print publications into the digital environment. Thanks to holding leadership roles in which I chose where to focus my growth, I set a foundation for myself in learning how to interview people, conduct needs analyses, write engaging and informative content for diverse audiences, and more.
Learning Experience Designer
Portland, OR, USA
Currently, I manage the Learning Strategy & Instructional Design team at a SaaS company headquartered in the Bay Area of California, where I have been pleased to put my generative AI skills to use by writing prompt engineering, using apps like ChatGPT (AutodeskGPT), Perplexity, and WellSaid. Previously, I contracted for a collection of tech and education companies based on both Coasts of the United States. At one former employer, I was a member of the training team, designing internal and external training materials from scoping to writing and illustrating in Storyline 360, Camtasia, and two LMSs. At another, I designed tutorials using HTML, HTML5, and CSS and built directly in an LMS. In all settings, I work closely with subject matter experts and stakeholders, often according to tight deadlines.
I’ve been a learning experience designer (LXD) since graduating from the University of Pittsburgh with a Master’s of Science degree in Library and Information Science. At the time, LXD was not a common discipline and Pitt offered a highly flexible program, allowing me the opportunity to combine an education in learning design with research and information systems.
I pursued a graduate degree after working as an editor in media and publishing. During that time, I managed newsrooms of staff writers and freelancers and helped to move print publications into the digital environment. Thanks to holding leadership roles in which I chose where to focus my growth, I set a foundation for myself in learning how to interview people, conduct needs analyses, write engaging and informative content for diverse audiences, and more.
EDUCATION
Master of Science in Library and Information Science, University of Pittsburgh, Pittsburgh, PA
Bachelor of Arts in English, Westmont College, Santa Barbara, CA
SKILLS
MEMBERSHIPS & VOLUNTEER WORK
AWARDS & ACCOMPLISHMENTS
Master of Science in Library and Information Science, University of Pittsburgh, Pittsburgh, PA
Bachelor of Arts in English, Westmont College, Santa Barbara, CA
SKILLS
- Apps & Technology: Adobe Creative Suite, Aha, Airtable, Articulate 360, Asana, Brackets, Camtasia, Canva, Cisco Webex, Confluence by Atlassian, Drupal, GarageBand, Generative AI (e.g. ChatGPT, DALL-E, Leonardo, Perplexity, Scribe AI, WellSaid), Google Analytics, Google Drive, HTML/HTML5 & CSS, Jing, JIRA by Atlassian, Joomla CMS and LMS, Koha, Litmos, Lucid, Menti, Miro, Office 365, Open edX, PastPerfect, Postman, QuarkXPress, ResourceSpace, Salesforce, SCORM, Skilljar, Slack, Snagit, SurveyMonkey, Trello, UX, Vimeo, Vyond, Wistia, Wordpress, Zoom
- OS: Linux, Mac, Mint, Ubuntu, Windows
- Style Guides: APA, AP Style, Chicago Manual of Style, MLA
- Instructional Design Models and Learning Theories: ADDIE, ASSURE, Knowles, Rapid ISD, SAM
MEMBERSHIPS & VOLUNTEER WORK
- TLDC (The Training, Learning, and Development Community) member
- Oregon Historical Society Cabinet member
- PDX Women in Tech satellite event co-organizer and mentorship program participant
- Beta Phi Mu
- Aloha Community Library Circulation Clerk
- The eLearning Guild member
AWARDS & ACCOMPLISHMENTS
- Autodesk
- Impact Award, Skilljar Golden Skillet winner, 2022
- Graduate, Autodesk Emerging Leaders Program, 2022
- Customer Success High Impact, Autodesk Construction Solutions winner, 2022
- Credo Reference: “Best Education Reference Solution” CODiE winner, SIIA 2014
- Individual: Juried Feature Presentation Award winner, ALISE 2014
- Journal of Western Archives peer reviewer, 2013
- Orange Coast Magazine
- “Reader Service” finalist: “Realty Check” feature article, CRMA 2012
- “City & Metro Publication” finalist, WPA Maggie 2010
- “Most Improved Publication” winner, WPA Maggie 2009
- “Redesign” finalist, CRMA 2009
- Pacific Coast Business Times
- “Blue Ribbon Small Business Award” winner, U.S. Chamber of Commerce 2007
- “Best in Business Certificate of Merit,” SABEW 2006
- “Excellence in Service Award” winner, South Coast Business and Technology Awards 2006